Are your fish food products suitable for all types of fish?

Yes, we offer a wide variety of diets to accommodate and mimic your fish's natural environment, making our fish food formulas suitable for all types of fish.

Where do you ship your products to?

We offer shipping services to both Canada and the USA, with the exception of the following regions:

• In Canada: Excluding Newfoundland and Labrador, Northwest Territories, Nunavut, and Yukon.

• In the USA: Excluding Alaska and Hawaii.

What shipping methods do you offer?

We offer Canada Post’s Expedited Parcel Shipping.

What are the shipping rates for domestic and international orders?

The shipping cost varies based on the total weight of the order. Here are the different weight ranges and their corresponding costs:

Weight (lbs) Cost

0.00 to 6.00 $12.00

6.00 to 16.00 $10.00

16.00 to ∞ $0.00

FREE SHIPPING ON ORDERS ABOVE $200 CAD.

PROMO CODE: FINESTSHIPPING

How long does it take for orders to be processed and shipped?

The majority of orders are typically shipped within one to two business days of the purchase, excluding weekends.

What is the estimated delivery time for domestic orders?

Delivery times may vary depending on the distance, but generally, most orders are expected to be delivered within a range of 2-7 days.

What type of payments do you accept?

In the checkout section, we provide various payment options, such as Apple Pay, Paypal, and all major credit cards.

What is your return policy?

To initiate a return, please contact us via the email address help@finestfishfoods.com within 30 days of delivery. Returns are accepted under the following conditions:

• The original packaging is intact and in its original condition.

• The item is unopened.

• The return is made within 30 days of the delivery date.

  Note: Unless you are returning defective products or a product that was sent to you in error, shipping fees are non-refundable.